PRIVACY POLICY

SMS Communication & Consent Policy

At USP (Uma Shanker Software Provider), we value your privacy and strive to maintain clear and respectful communication. This policy outlines how we use SMS (text messaging) to communicate with our customers.

1. Purpose of SMS Communication

USP may send SMS messages to provide service updates, respond to inquiries, confirm service details, and share important product-related information. We do not use SMS for unsolicited marketing.

2. Consent and Opt-In

By contacting us and requesting services, you may choose to opt in to receive SMS communication. Consent is voluntary and will only be used for relevant updates.

3. Message Frequency

Message frequency will vary based on your engagement with USP, including product requests, follow-ups, and any service-related updates. We aim to keep messaging minimal and valuable.

4. How to Opt-Out

You may opt out of receiving SMS at any time by replying with “STOP”. Once we receive your request, we will confirm your unsubscribe status and no further messages will be sent.

5. Re-Subscribing

If you wish to start receiving messages again, reply with “START” or contact our support team. We’ll resume communication with your permission.

6. Help and Support

If you need assistance or have questions, reply with “HELP” or contact us at support@usp.com. We’re here to help.

7. Carrier Charges and Delivery

Standard message and data rates may apply. USP is not responsible for any delays or failed message deliveries caused by mobile carriers.

8. Confidentiality and Data Use

Your mobile number and personal data are confidential. USP does not sell, rent, or share your SMS information with any third party. Your opt-in details and consent are strictly protected.

9. Contact Information

📧 Email: support@usp.com
📞 Phone: +91-9023866965